Mark Costello, Lender Relations Supervisor in the Seattle District Office, explains the SBA's latest programs. He sets the record straight, dispelling the myth that they actually hand out money.

Learn the differences between the SBA's two key loan programs, and how even the smallest businesses can benefit. Find out why they're geared towards non-technical businesses, but hear about government programs for the more tech-oriented. Plus, you'll never guess the top industry for SBA loan assistance.

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For Mother's Day, we featured several entrepreneurs who are making a difference. Hear Jace Lieberman of Biking Billboards describe how he and his Mom, Andrea, are helping local businesses get the word out. Susan Lowery, creator of The MotrB is keeping babies warm from here to Newfoundland. And Tina Ramirez, Co-Owner of Mama Luvs, is saving the planet one baggie at a time.

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One of the most effective ways to promote a small business is by sending periodic emails to customers. Dana Pethia of Constant Contact joined us on Cinco de Mayo to talk about the latest tools, dos and don'ts and to share her ideas for building lists.

Tune in for her answers to these burning questions:

• What should I write about?
• When and how often should I mail?
• How can I get people to sign up for my list?
• Should I buy a list?

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